Shipping policy
Shipping Policy
Effective Date: February 24, 2026
Our Commitment
At Thrivin Gymwear, we value transparency and honesty. We ensure a seamless shopping experience with no hidden fees—the price you see at checkout is the final cost. We are dedicated to providing fast, reliable, and secure delivery to our customers worldwide.
Delivery Schedules
We strive for maximum efficiency in our logistics. Orders are typically processed within 1-2 business days, including careful inspection and packaging.
- Order Cut-Off Time: Orders placed before 23:00 CET will begin processing the following business day.
- Netherlands & Belgium: 3-6 business days.
- Germany: 3-6 business days.
- Ireland & United Kingdom: 3-7 business days.
- Rest of Europe: 4-9 business days.
- Rest of the World: 5-11 business days.
Note: Deliveries take place from Monday to Friday. Delivery times are estimates and may vary based on destination and carrier performance.
Shipping Partners & Tracking
To ensure your order reaches you safely, we partner with industry-leading carriers including PostNL, DHL, and FedEx.
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor your shipment's status in real-time through the carrier's tracking portal.
Missing Items & Issues
If you notice any missing items or discrepancies in your order, please contact us immediately. We are committed to resolving any issues swiftly to ensure your satisfaction.
Easy Returns
Our policy allows for returns and exchanges within 30 days of receiving your order. Please note that return shipping costs are the responsibility of the customer. Items must be returned in their original condition.
Contact Us
Our customer service team is available Monday to Friday, 09:00 to 17:00 (CET). For any questions regarding your shipment, please reach out to us at:
Email: thrivingymwearshop@gmail.com